Payments Alliances Manager
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Overview
Join Bitso as a Payments Alliances Manager to lead strategic partnerships across payment rails and banking partners in the US, EU, and LATAM. Drive execution, negotiate terms, and improve operational efficiency in a remote-first environment. With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.
What You Will Do
- •Own strategic partnerships end-to-end:
- •Identify, evaluate, and close strategic providers that strengthen Bitso’s global payments stack (US/EU/LATAM).
- •Develop long-term partner roadmaps aligned with Bitso’s strategic priorities.
- •Lead commercial negotiations and SLAs:
- •Negotiate pricing, fee structures, rebates, incentives, and volume tiers.
- •Secure operational SLAs (settlement times, success rates, uptime, support) and establish escalation paths.
- •Run RFPs and vendor selection:
- •Own the end-to-end RFP lifecycle: requirements, scorecards, diligence, selection, and decision memos.
- •Drive structured vendor comparisons across cost, risk, scalability, compliance, and integration complexity.
- •Coordinate with Procurement and internal stakeholders to ensure fast, high-quality decision making.
- •Drive execution across Product, Engineering, and Ops:
- •Work with Product/Engineering to define integration scope, sequencing, and launch readiness.
- •Partner with Ops teams to ensure smooth day-to-day performance, incident response, and continuous improvement.
- •Improve unit economics and operational efficiency:
- •Own key initiatives that improve cost to move money, time to settle, and reliability.
- •Build and monitor performance dashboards and KPIs to ensure partnerships deliver results (not just contracts).
- •Represent Bitso externally:
- •Serve as a senior representative of Bitso in partner conversations, industry events, and strategic forums.
Compensation & Benefits
- •Me Time program, including unlimited paid time off.
- •Remote-first work environment.
- •Employee Stock Option program.
- •Zero trading fees through our Bitso Alpha app.
- •Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
- •Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina.
Who You Are
- •Experience across the US, EU, and LATAM payments and financial ecosystem.
- •Strong end-to-end ownership, from inception to delivery.
- •Strong strategic thinking and business planning skills.
- •Excellent negotiation skills (pricing, SLAs, incentives, commercial terms).
- •Proven ability to present and influence leadership and key stakeholders.
- •Strong prioritization in fast-paced environments.
- •Strong relationship-building and stakeholder management skills.
- •Fluent English (written and spoken).
- •Deep expertise with US/global payments providers (e.g., Bridge, BVNK, and similar) is a plus.