AI SummaryVerified by Aipplify AI
The vacancy provides a decent overview but lacks critical compensation and technical details.
AI quality score4.2 / 10
Check Match — Just drop your CV
See your fit for PSP Support Agent – Junior in seconds.
Overview
Join SOFTSWISS as a Junior PSP Support Agent to ensure reliable payment operations and enhance payment performance. Work remotely with flexible hours and enjoy various benefits. SOFTSWISS is hiring a PSP Support Agent to join our PSP Support Team. You’ll support and maintain stable payment operations to ensure reliable transaction processing across payment systems.
What you'll do
- •Process customer and payment system requests via the Jira helpdesk and email.
- •Monitor and maintain the stability of payment systems.
- •Work directly with payment systems.
- •Analyse payment-related incidents, identify recurring patterns, and prepare corresponding reports.
- •Collaborate with internal teams (2nd Line Support, Finance, Account Managers, B2C, etc.).
- •Work on a 2/2 shift schedule (12-hour shifts, including 2–4 night shifts per month).
Conditions
- •Full-time remote work opportunities and flexible working hours.
- •Private insurance.
- •Additional 1 Day Off per calendar year.
- •Sports program compensation.
- •Comprehensive Mental Health Programme.
- •Free online English lessons with a native speaker.
- •Generous referral program.
- •Training, internal workshops, and participation in international professional conferences and corporate events.
Loading similar jobs...