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Overview
Join Coinbase as a Senior Software Engineer to build AI infrastructure for customer support and compliance automation. Work remotely and collaborate with teams to enhance operational efficiency using AI-powered solutions. Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”
What you'll do
- •Own the design and delivery of agentic AI systems that power Coinbase's customer support and compliance automation, from LLM orchestration through production deployment and monitoring.
- •Build scalable, secure backend infrastructure in Python and Golang that serves AI workloads, including model integration pipelines, guardrails, grounding mechanisms, and measurement frameworks.
- •Drive end-to-end project execution on complex AI initiatives, making technical trade-offs across latency, accuracy, cost, and reliability.
- •Partner with Customer Experience, Compliance, and product engineering teams to identify high-impact automation opportunities and translate operational pain points into AI-powered solutions.
- •Strengthen engineering quality across the team by leading code reviews, mentoring engineers on AI system design patterns, and contributing to on-call rotations and incident response.
Conditions
- •Base salary varies by location (see range below).
- •Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
- •Annual base salary range (excluding equity and bonus): $186,065 — $218,900 USD.
- •Candidates may submit a maximum of 3 applications within a 6-month period.