Sr. Director, Forward Deployed Engineering

Scale AI is seeking a Sr. Director of Forward Deployed Engineering to lead enterprise customer engagements in the Eastern US, focusing on AI-powered systems for Fortune 500 companies. About Scale AI Scale’s mission is to develop reliable AI systems for the world’s most important decisions. We work with leading enterprises to bring generative AI safely into production—powering real-world impact through rigorous evaluation, deployment, and execution.

• •Lead all US East enterprise customer engagements, serving as the senior technical and delivery executive for Scale’s most strategic accounts.
• •Partner closely with Sales, Product, and Engineering leadership to support customer acquisition, expansion, and long-term success.
• •Build and manage forward-deployed teams composed of applied scientists and full-stack software engineers, structured into customer-specific technical pods.
• •Own end-to-end delivery execution for customer deployments, ensuring reliability, rigor, and measurable business impact.
• •Guide teams in building production-grade, agentic AI applications for Fortune 500 enterprises.
• •Establish and enforce an evals-first approach to customer deployments, ensuring performance, safety, and reliability standards are met.
• •Lead senior-level technical conversations with customer executives, demonstrating Scale’s credibility as a trusted AI partner.
• •Support technical upsell conversations by articulating architectural tradeoffs, capabilities, and future-state possibilities (with commercial ownership held by AEs).
• •Hire, develop, and mentor forward-deployed leaders and ICs, including training teams on executive-level customer interaction and professional standards.
• •Help shape Scale’s regional forward-deployed strategy as part of a broader global and US restructuring.

• •Compensation packages at Scale for eligible roles include base salary, equity, and benefits.
• •The base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $285,200 — $356,500 USD.
• •Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO.
• •This role may be eligible for additional benefits such as a commuter stipend.