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The vacancy provides a decent overview but lacks clarity on compensation and company details.
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Overview
Join an international company as a Support Manager in the dynamic iGaming industry, providing high-level service to users.
Responsibilities
- •Communicate with users via online chat and email.
- •Assist with registration, account login, and platform navigation.
- •Consult on payment, bonus, promotion, and platform functionality issues.
- •Resolve non-standard situations and interact with other departments.
- •Log inquiries in CRM and maintain a high level of customer service.
Conditions
- •Fully remote work.
- •5/2 schedule (night shifts).
- •Competitive salary and timely payments.
- •Paid training and mentor support from day one.
- •Opportunities for professional and career growth.
- •Friendly international team without unnecessary bureaucracy.
- •Work in a modern and stable company that values initiative and development.
Requirements
- •Proficient written Russian.
- •Confident PC skills.
- •Attention to detail and responsibility.
- •Communication skills and customer orientation.
- •Ability to learn quickly and work effectively in a multitasking environment.
- •Experience in customer support is a plus.
- •Experience in iGaming is welcomed but not mandatory.
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