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Overview
Join Spribe as a Technical Support Engineer and help shape the future of iGaming with innovative technology and a commitment to player engagement. SPRIBE is an innovative B2B iGaming software developer reshaping the industry with cutting-edge technology and a forward-thinking approach to game design. The company pioneered the crash-game format with its flagship title Aviator, setting a new standard in player engagement and paving the way for a wave of non-traditional content. With almost 80 million monthly active players, SPRIBE is now the most influential company in the market. Alongside Aviator, SPRIBE builds forward-thinking solutions like the Broadway Platform, enabling operators to launch and scale with exceptional speed and efficiency. Strategic global partnerships with iconic brands such as UFC, WWE, along with a roster of 12 global brand ambassadors, reflect the company’s bold vision for international growth and its commitment to expanding its presence across worldwide markets.
What you'll do
- •Investigate and supply analysis to fix application/configuration issues (improper configuration/deny of services etc.)
- •Troubleshooting of B2B customers issues
- •Creating and maintenance integration processes with new customers
- •Support customers during the “go live” process
- •Respond to customers’ inquiries relating to information, product functionality, and issues
- •Assisting in developing support documentation for partners
- •Supporting Java applications
Support Schedule: Our support team operates 24/7 on an on-call schedule, with employees covering morning, daytime, and evening shifts to ensure timely and efficient assistance for our clients.
Conditions
- •Flexible work model
- •Work from our modern offices in Warsaw or Tbilisi, or remotely if you're based in another city — we support your comfort and productivity wherever you are.
- •Top-tier equipment
- •We provide and deliver all necessary corporate hardware so you can start strong from day one.
- •Generous paid time off
- •Enjoy 26 business days of paid vacation annually, plus paid sick leave — because we value your well-being and work-life balance.
- •Health & wellness support
- •Our benefits catalog lets you choose what matters most:
- •Gym membership compensation
- •English language courses
- •Medical insurance
- •Celebrating your moments
- •We recognize and celebrate your birthdays and work anniversaries with thoughtful gifts — because your milestones matter.
- •Global team events
- •Twice a year we host unforgettable corporate events in some of the world’s most exciting cities — a unique blend of team spirit and adventure.