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Overview
Creedroomz is looking for a Studio Trainer to mentor new talent and enhance the standard of their broadcast floor. Ideal for those with experience in gaming operations or training. Creedroomz is seeking dedicated, experienced internal talent to step into the role of Studio Trainer.
What you'll do
- •Conduct initial training for newly hired Dealers, Shufflers, and other studio personnel who require knowledge of casino games and live broadcasting processes.
- •Deliver in-person and/or classroom-based instruction on casino games (e.g., Blackjack, Roulette, Baccarat), live broadcast standards, and internal studio protocols.
- •Educate trainees on company procedures, customer interaction etiquette, studio discipline, and responsible gaming principles.
- •Administer theoretical and practical assessments to evaluate progress and knowledge retention.
- •Ensure that each trainee fully understands their respective duties, workflows, and studio processes before joining operations.
- •Support the onboarding and skill development of staff transitioning between roles (e.g., Shuffler to Dealer).
- •Keep training content up to date and aligned with regulatory, procedural, and operational changes.
- •Coordinate closely with HR and Creedroomz Studio teams to ensure training outcomes match staffing requirements.
- •Provide feedback to trainees and identify individuals suitable for advanced training or coaching.
- •Maintain a professional and engaging learning atmosphere to ensure knowledge is absorbed and retained.
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