Account Manager - SMB

Plaid is seeking an Account Manager to manage and grow relationships with high-growth SMB customers, focusing on revenue growth and customer success. We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

• •Own the overall relationship with your portfolio of customers in our fastest growing customer segment
• •Build relationships with the C-Suite and Product teams to retain and grow revenue
• •Own revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals
• •Help customers integrate and launch on Plaid
• •Solve complex customer challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations

• •Additional compensation in the form(s) of equity and/or commission are dependent on the position offered.
• •Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k).
• •Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location.
• •Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.