Business System Analyst Lead, Opportunity Acceleration

Join Anthropic as a Business System Analyst Lead to shape sales processes in Salesforce, partnering with leadership to enhance pipeline management and forecasting.

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

• •Own the design of the Opportunity lifecycle in Salesforce: stages, sales process, exit criteria, key fields, and the automation and guardrails that keep pipeline data trustworthy
• •Partner with sales leadership on the forecasting motion; design and iterate on native Salesforce forecasting and pipeline inspection to match how the business actually rolls up, and make the tradeoff calls on what sellers enter versus what insight that data unlocks
• •Partner with RevOps to systematize how the sales team is represented and credited: opportunity ownership, team selling, splits, overlays, and the territory and role structures those depend on
• •Operationalize the sales methodology in system, turning qualification frameworks and stage discipline into fields, validation, scoring, and in-context guidance that sellers actually use
• •Own account planning and whitespace as part of the core sales motion: how account plans, coverage, and opportunity identification are captured and connected to pipeline
• •Act as data-model steward for Opportunity and its closest neighbors: the named approver for new fields, automation, and integrations touching the object, and the keeper of why each one exists
• •Build and ship declarative solutions yourself where that's the right call, and write specs clean enough that our developers can build the rest without five rounds of clarification
• •Own the seams to adjacent domains (quote-to-cash, partner attribution, renewals, lead handoff) so the seller experience is coherent end to end even where the build sits with another team
• •Evaluate and configure tooling that accelerates in-pipeline work: deal inspection, activity capture, mutual action plans, guided selling
• •Run discovery, UAT, enablement, and adoption measurement for everything you ship; set the bar for how BSA work is done on this team

• •Annual Salary: $270,000 — $310,000 USD

• •Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• •Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• •Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• •Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
• •Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

• •Experience in GTM/Revenue systems as a Business Systems Analyst, Sales Systems Lead, or RevOps Systems role, with real ownership of the Opportunity, pipeline, and forecasting domain
• •Experience designing and rolling out an Opportunity stage model, sales methodology, or forecasting motion at a fast-growing company, owning it from discovery through enablement and adoption
• •Credibility with sales leaders: you've been in the forecast call, you understand pipeline coverage, conversion, slippage, and commit, and you can push back on a VP when there's a better answer
• •Hands-on Salesforce skills, with comfort building meaningful parts of your own solution (Flow, validation, page and Path design, forecasting setup) and specs that make the handoff to developers clean
• •Crisp communication across sellers, sales leadership, RevOps, and engineers, adjusting altitude for each

• •8+ years of experience in GTM/Revenue systems roles
• •Salesforce Administrator certification
• •Advanced Administrator, Business Analyst, or Sales Cloud Consultant certification
• •Experience partnering with RevOps or Sales Strategy on team-structure questions (ownership, splits, overlays, territory) and turning those decisions into working system design
• •Curiosity about AI-assisted systems work and eagerness to fold it into how you design, build, and document; prior hands-on use is a strong plus