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Overview
Join Plata as an Engineering Manager to lead the Telesales team, focusing on customer acquisition through phone sales and developing innovative web tools. We are looking for an Engineering manager to lead our Telesales team. This team is engaged in tasks related to customer acquisition via phone sales. The team enables work of a number of call centers, providing working web environment and telephony capabilities to sales agents. Telesales is responsible for web-tools for client acquisition, lead call strategies, agent performance evaluation and more. It is also planned to develop a platform based on the team’s solution, so you will have the opportunity to directly influence the end-result.
What you'll do
- •Lead the team: manage delivery, prioritize new features demanded by business, while contributing to development as needed
- •Develop talents: provide feedback, enable growth for colleagues, support the team, and mentor
- •Overseeing team performance, ensuring on-time project delivery aligned with business goals
- •Solving complex challenges and ensuring high-quality solutions
- •Shaping the architecture, design, and implementation of backend services in Golang
Conditions
- •Relocation support to one of our hubs — Cyprus, Serbia, Georgia, Spain— with assistance for the employee and their family
- •Flexible work from one of our offices or remote
- •Healthcare Coverage
- •Education Budget: Language lessons, professional training and certifications
- •Wellness Budget: Mental health and fitness activity reimbursements
- •Vacation policy: 20 days of annual leave and paid sick leave