Entain

Risk Associate with Italian

6.0/10
Entain
Not specified
Office / on-site
mid
about 3 hours ago
AI SummaryVerified by Aipplify AI

The vacancy provides a good overview but lacks clarity on compensation and technical requirements.

AI quality score6.0 / 10

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Overview

Join Entain as a Risk Associate to monitor fraud and risk activities, ensuring high levels of customer care while working in a dynamic team environment. Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it's your game. So let's win together.

What you'll do

  • •Communicate with players on account related issues, resolving problems and ensuring high levels of customer care.
  • •Analyse customer deposits and account categories, to prevent fraud, correct errors and resolve problems.
  • •Analyse records of Affiliate accounts, to make sure whether there are any irregularities.
  • •Suggest improvements to procedures, in the interests of fraud prevention and customer care.
  • •Investigate financial irregularities on accounts.
  • •Work with colleagues in other departments to resolve account-related issues and prevent fraud.
  • •Help maintain quality control and customer care through analysis of player contact.
  • •Investigate risk issues relating to third-party processors.
  • •Check gaming history.

Conditions

  • •A regular bonus.
  • •Healthcare support.
  • •A stake in our success through our ShareSave scheme.
  • •Great development opportunities.
  • •Wellbeing support.
  • •Hybrid working: 2 days in the office.
  • •Recognition from leaders and colleagues into amazing prizes.
  • •Inclusive and supporting community.
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