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Overview
Join Plaid as a Staff Product Manager to lead the internal network-health and risk platform, enhancing detection and scoring of risky traffic across integrations. We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
What you'll do
- •Define and prioritize the DS/MLE roadmap for network-health detection — articulate model investment needs, own precision/recall tradeoff decisions, and translate model outputs into real-time product actions.
- •Build and own the data-driven framework for real-time block-vs-allow decisions, balancing network quality against customer and commercial impact.
- •Aggregate requirements across risk engineering, fraud & abuse operations, and data partners into a single prioritized roadmap.
- •Define how to measure Network Health.
- •You define and own the team’s OKRs (risky-traffic detection/step-up; ATO reduction, Authentication correctness).
- •Define and recommend Plaid’s risk-versus-conversion posture, partnering with company leadership to set clear, data-backed thresholds for when to allow, step up, or block traffic.
- •Get hands-on with data: run light investigations yourself, pull signals, and ground product decisions in evidence — this PM doesn't wait for an analyst to tell them what's happening.
- •Span multiple risk problem categories simultaneously: data-partner supply risk, authentication risk/correctness, and AQO — owning one coherent roadmap across all three.
Conditions
- •Additional compensation in the form(s) of equity and/or commission are dependent on the position offered.
- •Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k).
- •Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location.
- •Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.